Terms and Conditions
Last Updated: 17/11/2024
Welcome to Apex Ascend Media. By accessing or using our website and services, you agree to the terms and conditions outlined below. Please read them carefully. If you do not agree with these terms, please refrain from using our services.
1. Definitions
- “Company,” “we,” “us,” or “our”: Refers to Apex Ascend Media.
- “You” or “user”: Refers to any individual or entity accessing our website or services.
- “Services”: Refers to the digital marketing services we provide, including paid advertising, web and logo design, and social media management.
2. Acceptance of Terms
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
3. Scope of Services
Apex Ascend Media provides:
- Paid Advertising campaigns across various platforms.
- Website and logo design services.
- Social media management, including content creation and scheduling.
All services are subject to the terms outlined in service agreements signed prior to commencement.
4. Payment Terms
- Performance-Based Commission: Payment is due based on the agreed-upon results achieved.
- Alternative Payment Model: You provide the ad budget upfront, and the service fee is payable only after results are delivered.
- Payments are non-refundable unless otherwise agreed in writing.
5. Client Obligations
To ensure the effectiveness of our services, you agree to:
- Provide accurate and complete information.
- Respond to communications promptly.
- Adhere to deadlines for providing necessary content or feedback.
6. Intellectual Property
- All materials created by Apex Ascend Media, including designs, content, and campaigns, remain the property of Apex Ascend Media until full payment is received.
- Upon payment, ownership of the delivered materials transfers to the client, except for any third-party assets (e.g., stock images) subject to their own licensing terms.
7. Limitation of Liability
- Apex Ascend Media will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We do not guarantee specific results but commit to delivering services to the best of our abilities.
8. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the course of the business relationship.
9. Use of Website
- You agree not to misuse our website or engage in unauthorized activities, such as hacking or transmitting harmful code.
- We reserve the right to restrict access to our website or services if misuse is detected.
10. Privacy and Data Protection
Our use of your personal information is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).
11. Termination
Either party may terminate the service agreement with written notice, subject to the terms outlined in the agreement. Apex Ascend Media reserves the right to terminate services if the client breaches these terms.
12. Governing Law
These terms and conditions are governed by the laws of the Republic of South Africa.
13. Changes to Terms
Apex Ascend Media reserves the right to update these terms and conditions at any time. Changes will be effective upon posting to the website.
14. Contact Us
For questions or concerns about these terms and conditions, please contact us at:
- Email: [email protected]
- Phone: (+27) 76 750 4393
- Address: Acacia Road, Carlswald Meadows
By using our website or engaging our services, you agree to abide by these terms and conditions. Thank you for choosing Apex Ascend Media.